Lower customer support
costs by up to 50%

Backed by conversational AI technology, Mery automates simple and repetitive tasks, such as customer inquiries, eliminating the need for human intervention.


Listen to samples of our work

Check and make an order

Product availability & book appointment

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Automate 40-80% of your inquiries

Mery helps you resolve automate customer inquiries faster, so that your human agents can focus on more complex tasks.

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Reduce Average Handling Time by 21%

Mery resolves your customer inquiries faster, so that your support team can be more efficient

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Improve Customer Service by 15-20%

Mery can take 900+ calls simultaneously, eliminating hold times for your customers, and drastically improving your customer experience

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WHO WE SERVE

We help a diverse range of customers…

Customer Experience Teams

Mery can help you save 25-50% in operational costs while increasing the productivity of your customer support team

Customer Experience Team

  • Ditch Complex IVRs and replace them with Intelligent conversational bots
  • Fetch Information such as Order number, Pricing, FAQ, claims etc.
  • Book tickets, meetings, and confirm appointments
  • Log Customer requests, and address them in your system

Employee Services Teams

Mery helps your deliver your employees services more effectively and efficiently

Employee Service and Support Team

  • Automatic Password resets
  • Intelligent IT support
  • Intelligent HR support
  • Intelligent Expense claim support

Sales and Marketing Teams

Mery empowers your sales and marketing teams by automating outreach campaigns

Sales and Marketing Teams

  • Automate personalized outreach
  • Initiate calls in Sales Campaign
  • Conduct personalized marketing campaigns through text or phone
  • Send personalized reminders to customers
  • Monitor buying signals of your customers
Mery’s Voice BOTs

We address thousands of unique applications

Mery’s Text BOTs

Reach your customers through a mobile text channel

  • Schedule Appointments

  • Log Maintenance Request

  • Order Food

Mery’s ChatBot

Reach your customers through a ChatBot

Product Search on the website

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